Wednesday, April 1, 2020

Best Ways to Fix “QuickBooks Outlook Is Not Responding”

The Outlook is an email manager from MS Office, can be integrated with multiple other applications such as QuickBooks to serve the users with the email-functionality. Integrating Outlook with QuickBooks, users can send emails from QuickBooks Desktop Application. However, when QuickBooks Outlook is not responding error message occurs, you may not be able to send emails from QuickBooks, and therefore, needs to be fixed immediately. 

What Brings Forth “QuickBooks Error Outlook Is Not Responding”?

When the Outlook Freezes while sending Emails from QuickBooks, then the below-given reasons can promote the Outlook QuickBooks error: 
  • You have logged in an Administrator in Windows while using QuickBooks.
  • Incorrect settings might be there for an email in QuickBooks application.
  • Unwanted email settings.
  • The installation of QuickBooks Desktop software is not right. Installation of the Outlook on Windows is not as needed.
  • MS Outlook is already running in the background while sending email from QuickBooks.

How To Resolve “QuickBooks Email Outlook In Not Responding” Error Message?

Procedure 1: Edit Email Preferences In QuickBooks 

To edit your preferences in the QuickBooks Desktop application, follow the below-listed steps: 

  • Launch QuickBooks and then click Preferences from the Edit tab.
  • Click Send Forms to proceed further.
  • Move to My Preferences and choose. Send email using the option.
  • Hit OK.
  • Back to the Edit tab again, click on Preferences.
  • Select Send Forms and go to My Preferences tab.
  • Now, hit QuickBooks Email and then click on OK.
  • Next, you need to select Edit and then Preferences to proceed further.
  • Choose Outlook and click OK to finish.
Quit from QuickBooks and Outlook application and Restart windows to send email using QuickBooks to check the error status. However, if still, the QuickBooks Error Outlook is Not Responding, try the next solution.

Solution 2: Check the Email Preferences in Internet Explorer

If email preferences in Internet Explorer are set up incorrectly in Internet Explorer, then follow the below-given steps to fix the problem: 

  • Leave QuickBooks and make sure that no company file is open.
  • Open Internet Explorer on Windows.
  • Now hit Gear icon, and then you need to select Internet Options.
  • Navigate to the Programs tab and ensure that you have selected Outlook as the default email program in the settings.
  • Click Apply and then OK to accomplish the task.

Still, the Outlook is not responding in QuickBooks 2019, don't panic. Consult with a QB engineer and the professional will resolve your query if your QuickBooks Outlook is not Responding.